For general enquiries, feedback, or parking enquiries, please use our online contact form.
Or you can call us at: (02) 9714 7888
Need to make a payment? Complete the online form.
Please use the hotline for any concerns around the levels of sound coming from an event.
Parking refunds
If you are seeking a refund of pre-booked parking for a cancelled event, please forward the same email you received confirming your booking, back to: parking@sopa.nsw.gov.au
Note: Due to the large number of refund requests, your refund will be processed in order and may take up to 14 business days.
Contact Sydney Olympic Park Authority
Administration office
5 Olympic Boulevard, Sydney Olympic Park NSW 2127
Business hours: 8:30 am – 4:30 pm, Monday - Friday (excl. public holidays)
Mail: Locked Bag 3, Sydney Olympic Park NSW 2127
Phone: (02) 9714 7888
Complaints or feedback about our service
If you have compliments, complaints, or general feedback about the services we provide, use the online contact form to contact us. Your feedback will be sent to the right team for action. We will acknowledge your feedback within three working days with more details.
Complaints are handled in accordance with the External Service-Related Complaints Policy.
Contacts us form
For general enquiries, feedback, or parking enquiries, please use our online contact form:
Media enquiries: media@sopa.nsw.gov.au
Bookings & site hire: sitehire@sopa.nsw.gov.au
Film & photography permits: filming@sopa.nsw.gov.au
Government information
For public access requests, please visit our GIPA page for more information.
Report misconduct
Email: ethics@dpie.nsw.gov.au
Contact Venues
Aquatic Centre
Phone: 02 9714 7500
Email: aquaticcentre@sopa.nsw.gov.au
Archery Centre
Phone: 02 9714 7502
Email: archerycentre@sopa.nsw.gov.au
Athletic Centre
Phone: 02 9714 7501
General enquiries email: athleticcentre@sopa.nsw.gov.au
Bookings and sales email: athletics.bookings@sopa.nsw.gov.au
Hockey Centre
Phone: 02 9714 7600
Email: hockeycentre@sopa.nsw.gov.au
Sports Halls
Phone: 02 9714 7600
Email: sportshalls@sopa.nsw.gov.au
Quaycentre
Phone: 02 9714 7600
Email: quaycentre@sopa.nsw.gov.au
Event Noise Hotline
Should you have concerns about the level of sound coming from an event, please call the Event Noise Hotline so that sound levels can be investigated and adjusted if needed.